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© 2016 emmy-ray design studio // Emily Walters // All rights reserved

Shipping Policy

Orders will ship on Wednesdays of each week regardless of what day they are ordered. The deadline each week for orders to ship is Tuesday at 12am. Orders placed after this time will ship the following Wednesday. All orders will ship USPS First Class mail, unless Priority Mail shipping is requested (at an additional cost of $8). This does not apply to customized items like birthday pieces, monogram, or name pieces which require 1-2 weeks production and shipping time. Thank you for understanding, I am just one person, putting all my love and energy into this business!  

Terms and Conditions

While all of our products are hand made with attention to detail and quality in mind, a certain amount of wear and tear should be expected, as with any accessory or apparel. 

 

We can make no guarantees or warranties on any products, and are not responsible for repairs or replacement of said products due to everyday wear, or accidental damage by wearer. 

Returns and Exchanges

 

Customer satisfaction is important to me, and I strive to create quality products that you love, whether custom or ready to purchase. 

 

I accept returns or exchanges on ready to purchase items from the shop. Items must be returned un-used, and in the same condition they were shipped in. Buyer is responsible for return shipping and packaging. Once returns or exchanges are received and inspected a refund will be issued, or a new product mailed back to the buyer. Refunds are subject to shop owners discretion.

 

I do not accept returns on custom and made to order items, because of their unique nature. I work closely in collaboration with my customers on all custom pieces, and want to make sure you love your product before I ever send it to you.

Privacy Policy 

I hate spam, and never sell your information or e-mails. Any contact information retained is used to notify sellers of future discounts or shop updates. You can opt out of these e-mails at anytime.